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We're here to help.
Check the quick answers below. If you're still stuck, write to us and a person will reply.
Email us
Tell us which app and version you're using, what you expected and what happened. Screenshots help.
Reporting a checklist mistake in Flight Check'd? Use Report an Issue in the app. It adds the details we need.
Flight Check'd Available Now
How do I report a checklist issue?
Tap Report an Issue on an aircraft, checklist or item. It opens a pre-filled email you can review before sending.
Where are my checklists and progress saved?
On your device only. The app has no account, analytics or advertising.
Can I share a checklist?
Yes. Export it as a .flightcheck file or plain text and share it with AirDrop, Files or Mail. You can open .flightcheck files from others to import them.
How do I edit or add checklist items?
Open one of your checklists and use the editor to add, delete or reorder items. You can also customize a copy of any library aircraft.
Can I use these checklists in a real aircraft?
No. Flight Check'd is for flight simulation, study and personal checklists. The included checklists are not approved by any manufacturer or aviation authority and may contain errors. Always use your aircraft's approved documentation.
Skyglass Coming Soon
The labels don't line up with the sky.
Skyglass uses your phone's compass. Move away from metal and magnets and wave your phone in a figure of eight to recalibrate. On a device without motion sensors, it shows a virtual sky you drag around.
I can't see any satellites.
Satellite data downloads when you're online and is kept for six hours. Check your connection and that the Satellites layer is switched on at the bottom of the screen.
Why isn't Starlink showing?
Starlink is its own layer and only draws satellites above your horizon. Switch it on at the bottom of the screen.
Does Skyglass record my camera?
No. The camera view is shown live on your phone and is never saved or sent anywhere.
Games Coming Soon
Where can I play Orbital Outpost or One Dollar Airline?
They're still being built and aren't released yet. Follow their progress on the Apps & Games page.
How do I move an Orbital Outpost save to another device?
Open the menu and use Export to get a save code, then use Import on the other device.
Will my Orbital Outpost version 1 save still work?
Yes. Load the slot or import its code. The station moves to the new, larger map and carries on into the new story.
Read the privacy policy
See what each app does with your information.